Add and manage servicers

Add and manage servicers

Learn how to add and edit a Servicer in your WarrantyHub account. A warranty servicer is a company or entity responsible for repairing, maintaining, or replacing items covered under a warranty plan.

Add a servicer 

  1. Go to Service Network.
  2. Select + Add Service Technician in the top right.
  3. Enter Servicer information:
    1. + Add Logo
    2. + Add Icon - This feature has been discontinued.
    3. Business Name
    4. Business Email 
    5. Business Phone
    6. Services 
    7. Address
    8. Rating
    9. Hidden checkbox - Disallows claim adjudicator from scheduling a hidden service technician for a claim
    10. Status dropdown
      1. Active
      2. InActive
      3. OnHold
      4. DO NOT USE
    11. Service Radius
    12. Short Description
    13. About Business
    14. Company Website
  4. Save updates.

Edit a servicer

  1. Go to Service Network.
  2. Locate and select a servicer.
  3. Click Edit in the far right corner.
  4. Update the Servicer information.
  5. Save your changes.