Set up and manage role-based permission groups
Learn how to set up role-based permission groups and assign users to them.
Permission required: Users with the Settings permission can access this feature.
Set up role-based permission groups
- Go to Settings, select Manage Users.
- Here, you’ll see a list of current team members and their roles.
- Select Add Role.
- To edit an existing role, click the edit icon (pencil) next to the access group you want to modify.
- In the access control window, you’ll need to define the permissions for the role.
- Role Name*: Enter a name for the role (e.g., Sales Manager, Service Technician).
- Role Description*: Provide a brief description of the role.
- Set permissions for various sections and actions within the system by checking the appropriate boxes.
- Read: Users can view information.
- Edit: Users can modify existing information.
- Create: Users can add new information.
- You’ll see a list of sections like Contracts, Claims, Affiliates, etc. Toggle the Read, Edit, and Create permissions based on the role’s requirements.
- Save updates.
Assign users to role-based permission groups
- After creating roles, you can assign users to these groups.
- Go to Manage Users, select Add User or edit an existing user, and assign them to the newly created role.
Related Articles
Set up and manage contract and claim handler email notifications
Learn how to set up email notifications for contract and claim product events for your internal users. Link an email address for contract actions and another for claim actions. Permission required: Users with the Settings permission can access this ...
Set up and manage SMTP credentials
Customize your WarrantyHub email events to suit your company preference. The "From" address will utilize an SMTP service of your choosing for sending outgoing replies. Permission Required: Users with the Settings permission can access this feature. ...
Set up business profile
Customize your business branding by entering your company details. These will be displayed in the headers and footers of emails and invoices sent from WarrantyHub. Permission Required: Users with the Settings permission can access this feature. Add ...
Add and invite users
Learn how to add and invite your teams users in WarrantyHub. Permission required: Users with the Settings permission can access this feature. Add a user Before you add a user: If you haven't set up member access groups yet, you'll need to create them ...
Add a policy welcome packet
Learn how to add a welcome packet to delivering essential policy details to your customers. Permission required: Users with the Settings permission can access this feature. Add a policy welcome packet Go to Settings, select Policies. Select the ...