Add and invite users

Add and invite users

Efficiently growing your team is pivotal to scaling your business operations. Our guide on “Adding a New Team Member in WarrantyHub” provides a straightforward process to incorporate new staff into your system. It ensures they receive the appropriate access and tools from day one, facilitating a seamless integration into your company’s workflow and culture.

Notes
Notes
  1. If you haven't setup Member Access Groups yet, you'll need to create them first. 
  2. When you add a new member, they will automatically receive an invite. It's recommended that if you are just getting started, that you hold off on add your team members until they have been notified by the administrators on your account.

Add New member

  • Go to Settings, select Manage Users.
  • Select Add User to start the process of adding a new team member.
  • A form will appear where you can enter the new member’s details:
    • Role: Select the role from the dropdown menu that best fits the new member’s position.
    • Full Name: Enter the full name of the new team member.
    • Email: Provide the email address of the new member. This will be used for their account login and notifications.
    • Phone: Input the phone number of the new team member.
    • The system will generate a random password, which will be emailed to the new team member. Ensure that the email address entered is correct, as they will need this password to log in.
    • Save to add the new member to your team.
  • The new member will receive an email invitation to join your WarrantyHub account, including instructions on how to set their password if they wish to change the one provided.
  • Inform the new member to check their email for the invitation and to follow the instructions to set up their profile.

    • Related Articles

    • Add a policy welcome packet

      Providing a comprehensive welcome packet is crucial for client engagement and clarity in warranty services. This guide on ‘Adding or Updating a Welcome Packet’ in WarrantyHub ensures you have the necessary know-how to upload the latest information ...
    • Set up and manage role-based permission groups

      Establishing clear boundaries and responsibilities within your team is a cornerstone of secure and efficient system management. The “Role-Based Access Permissions in WarrantyHub” guide is crafted to assist you in defining and implementing these ...
    • Set up and manage contract and claim handler email notifications

      Learn how to set up email notifications for contract and claim product events for your internal users. Link an email address for contract actions and another for claim actions. Permission required: Users with the Settings permission can access this ...
    • Set up business profile

      Customize your business branding by entering your company details. These will be displayed in the headers and footers of emails and invoices sent from WarrantyHub. Permission Required: Users with the Settings permission can access this feature. Add ...
    • Set up and manage SMTP credentials

      Customize your WarrantyHub email events to suit your company preference. The "From" address will utilize an SMTP service of your choosing for sending outgoing replies. Permission Required: Users with the Settings permission can access this feature. ...