Add and invite users

Learn how to add and invite your teams users in WarrantyHub. 

Permission required: Users with the Settings permission can access this feature.

Add a user

Before you add a user:

1. If you haven't set up member access groups yet, you'll need to create them first.  Learn more about how to setup role-based permission groups.
   
2. When you add a user, they will automatically receive an invite. It's recommended that if you are just getting started, that you hold off on adding your team until they have been notified by the administrators on your account.

1. Go to Settings, select Manage Users.
   
2. Select Add User.
   
3. A form will appear where you can enter the new user’s details:
   
1. Role: Select the role from the dropdown menu that best fits the new member’s position.
   
2. Full Name: Enter the full name of the new team member.
   
3. Email: Provide the email address of the new member. This will be used for their account login and notifications.
   
4. Phone: Input the phone number of the new team member.
   
4. The system will generate a random password, which will be emailed to the new user. Ensure that the email address entered is correct, as they will need this password to log in.
   
5. Save changes.
   
6. The new user will receive an email invitation to join your WarrantyHub account, including instructions on how to set their password.
   
7. Inform the new user to check their email for the invitation and to follow the instructions to set up their profile.

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